1. Introduction

You have the right to withdraw consent previously provided to Finboost Software Pvt Ltd (“We” or “Us”) regarding the use of Your information. You may also request that We delete or forget Your data. This includes withdrawal of consent for:

• Specific use of Your information
• Storing of Your information
• Contacting You for any purpose

Upon receiving Your request, We will erase Your data if there is no legal requirement to retain it. However, We reserve the right to retain your information to the extent necessary for the following purposes:

• Compliance with applicable laws
• Enforcement of Our legal rights
• Providing information required by regulatory authorities investigating fraud or illegal activities

2. Process for Withdrawing Consent

To withdraw consent, You may:
Mail Us at support@boost.money
We will process Your request promptly and take appropriate steps to ensure Your decision is respected.

3. Data Deletion

Upon receiving a consent withdrawal request, Your credit information will be permanently deleted. You will receive confirmation of the deletion via suitable communication (SMS/EMAIL).

4. Commitment to Privacy

We value the trust You place in Us and are committed to ensuring that consent withdrawal is handled with transparency, respect, and care.

5. Escalation Matrix

SR.NO	LEVEL	RESPONSE TIME	TURNAROUND TIME	DESIGNATION	CONTACT DETAILS
1	Level 1	72 Hours	30 Days	Customer Experience Executive	Email: care@boost.money
2	Level 2	48 Hours	21 Days	Team Leader – Customer Experience	Email: support@boost.money

Note: We will provide a final response within the specified TAT or explain why additional time is needed to resolve the query/complaint.